This document informs you of our policies regarding the data collection, use and disclosure of personal information or that you provide to us when using the Service. We will not use or share your information with any person or entity except as described in this Privacy Policy. Your personal information is used to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in the Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be accessed at https://ihlaq.com 1. Define Nomenclature Service:  (“we”) IHLAQ Application or “we” or “Operator”: IHLAQ Application, a Qatari limited liability company owned by Digiturnal for Software Company with Commercial Registration No. 135281 under the laws of the State of Qatar. operates the https://ihlaq.com website and/or mobile application (the “Service(s)”). Users of the Service, whether to users, hereinafter referred to as (“Customers”, “Customer”, “User”, “User(s) of the Service”, “User(s)”) And the Service Providers are referred to: they are barbers or barbershops, Barber Salon(s) or on behalf of the barber or barbershops who have joined the list of IHLAQ application, with the aim of providing a barber service to users who are subject to the terms and conditions of this service.   2. Information collection and use In order to provide the service, answer your inquiries, handle your requests and improve the services we provide you, we may receive, collect and process the following personal information about you:

1. Name, emails, and other contact information (including information you provide by submitting online forms or by directly contacting us in accordance with your own discretion).
2. We may keep in our records any communications that you share us.
3. When you place a booking through IHLAQ mobile application, your order information will be kept in our records, unless and unless you ask us to delete this information
4. We may ask you to complete surveys that we use for research purposes, however this is optional.
5. If you would like to modify, update, delete or access information we hold about you, please contact us on +974 6710  6660 

3. Data record We collect information that your browser and/or phone sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistical information.    4. Data collected by service providers

1. We may employ your information and share it with other companies or individuals to facilitate the provision of our Service, to provide the Service on our behalf, to perform certain Service-related services, or to assist us in analyzing how our Service is used.
2. These parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose, while obligating and maintaining acceptable means to protect your personal information.
3. Personal information disclosed to third parties is only provided to third parties without sharing credit card details other than the name of the issuing bank and/or electronic payment gateway.
4. We use Google Analytics to track and report on traffic on our Service. This data may be used by Google to improve the service provided. You can opt out by installing the Google opt-out tool on your browser via this link: https://tools.google.com/dlpage/gaoptout. For more information about Google’s privacy policy, please visit this link: https://policies.google.com/privacy?hl=en.

  5. Data collected Your personal information may be used in the following ways, including but not limited to;

1. Ensure that the content provided via the Website and/or Mobile Application is presented in the most effective manner for you.
2. Provide you with service information, products or services that you may request from us.
3. Monitor the use of our services to maintain their stability and safety and to provide customer support.
4. Disclose any technical problem that may arise to solve and provide technical support.
5. To allow you to participate in interactive features of our Service when you choose to do so.
6. Send you notifications when we make changes to our services
7. We may use your personal information to provide you with information about promotions, products or services that we think may be of interest to you.

6. Data security and transmission

1. The security of your personal information is important to us, and we will take all security measures to keep your personal and other data secure and private. Nevertheless, no method of transmission over the Internet or method of electronic storage is 100% secure. A warranty and/or a guarantee are not implied or expressed directly or indirectly 
2. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.
3. By accessing and continuing to use our Service, you expressly consent to the transfer of your personal data and other data to the applicable jurisdictions subject to the laws and regulations of such jurisdictions.

  7. Data disclosure:  By using our Service, you expressly agree that we may disclose your personal information and any other data to third parties to:

1. Comply with applicable laws and regulations
2. Respond to a subpoena, search warrant, court order, or other legal request for information we receive
3. Protect IHLAQ application and preserve its property, rights and reputation
4. Protect the reputation of shareholders, employees, and agents and maintain the personal safety of users, other suppliers, and the public in general
5. Preventing False and/or Unlawful Use of the Service
6. Protect our rights from assuming any legal liability in any area.

8. Information received from third parties

1. From time to time, we may receive or collect information from third parties, either through our website and/or mobile application or independently.
2. If we believe that you have provided incorrect or incorrect information in registering your account. We reserve the absolute right to verify your information and identity or deactivate your account on the “IHLAQ” application.

9. Information you share with third parties

1. If the user shares any of his/her data or personal information with any of the service providers via the “IHLAQ” application, such information will be kept on our servers in connection with your account and will not be disclosed except in accordance with the terms of service of IHLAQ application and the Privacy Policy.
2. If you decide to share any of your information with any third party, we will not be liable whatsoever for any damages, losses or misuse of data that may result directly or indirectly as a result of such conduct.

10. LINKS TO OTHER SITES AND THIRD PARTIES

1. Our Service may contain links to other websites that we do not operate. If you click on a third party link, you will be directed to that third party’s site.
2. We do not control, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
3. We use third parties to improve our services, and to develop marketing and advertising on our website and/or mobile application. Other parties may use cookies, data analytics, or other means to help measure the effectiveness and efficiency of our marketing and advertising efforts.
4. Our Service may include links to other unrelated websites and/or contact forms for third parties that collect personal information. Our Privacy Policy does not extend to these third parties or other websites, and we recommend that users check directly the privacy policies of these third parties before you provide them with any personal details.

11. Children’s Privacy

1. Our Service does not deal with anyone under the age of thirteen (13) (“Children”).
2. We do not knowingly collect personally identifiable information from children under the age of thirteen (13).
3. If you are a parent or guardian and you are aware that your children have provided us with personal information, please contact us.
4. If we discover that children have provided us with personal information, we will delete that information from our servers immediately

  12. Account Termination and Data Protection

1. You have the right to terminate your account at any time. Upon termination of your account, most of your personal information and any data associated with it will be permanently deleted.
2. If you decide to terminate your account, this action will not be revocable. Your account will be permanently suspended and cannot be reactivated.
3. For accounting, tax and audit purposes related to Service providers, certain information and data will be retained as required by applicable laws and regulations.

13. Changes to the Privacy Policy We reserve the right to modify or remove portions of the Privacy Policy, at our discretion, at any time. IHLAQ application will send In-App messages on the application informing all users and/or service providers that you should visit and review the Privacy Policy so that you are aware of any modifications that are binding on you.   14. Contact us If you have any questions about these Terms, please contact us using the contact form available on our website and/or on the help screen of the mobile application and/or by phone: +974 6660 6710